Most clients come to us for one of our signature Virtual Medical Lectures, Product Launch programs or CME capabilities. Many also take advantage of our complete suite of ready-made courses in sales and management skills.

Yet every project we take on requires some level of customization, to make it absolutely responsive to each company's market and needs. As a result, we can quickly produce a truly custom solution almost as quickly as one of our standard programs, at nearly the same cost.

In sales and product training, much of the specialized knowledge and skills that you want your employees to possess already exist, somewhere within your organization: that market intelligence and those product attributes that distinguish your company and give your business its advantage and special market position. There are individuals within your organization who hold the keys to your success.

Our goal is to work with you, to identify, capture and course-enable your company's special knowledge for its most effective use, reuse and distribution. To accomplish this, we offer the following services:

• Program design. We work closely with your subject matter experts, capturing and transferring their expertise into knowledge modules that can be used in sales presentations or training courses. If you already have program material, we'll adapt and enhance it so it works best within the online platform.
• Content design. Using graphic, multimedia and instructional designers, we create the solution that meets your organization's needs. Our graphic designers know our delivery platforms, they know what works best for presenters and participants, and they have years of experience developing high-impact presentations for pharmaceutical companies. You'll get content that looks great, makes a real impact, and respects your branding and corporate styles.
• Platform design. Our multi-platform capabilities mean that your program may use CBT, WBT, virtual classrooms, or traditional face-to-face classrooms — or a mix of all of these. Whatever will get you the best results... that's what we'll recommend.
• Program marketing and promotion. We'll produce marketing flashcards, invitations and supporting materials — everything you need to excite and empower your sales force to deliver this program and your message.
• Online enrollment systems. We'll provide the web-based enrollment systems that your representatives and their managers will use to enroll providers into your program. These convenient systems are also available to managers, allowing them to review each representative's performance in real-time.
• Equipment packages. If your staff is currently not equipped to handle one of our state-of-the-art programs — or, if your IT folks are just busy with other projects — we can provide complete technology packages configured especially and solely for our online platforms.
• Session hosting and recording. Using our servers and our special training platforms, we provide a fully-interactive virtual classroom for your program. We not only host all live virtual and WBT sessions; we can also record your sessions. Recorded sessions can then be provided as refresher courses to your participants, or to additional participants on an on-demand, as-needed basis.
• Full technical support. We provide toll-free telephone support for every program, to ensure your representatives' success. In addition, each representative receives printed guides, as well as access to online orientation sessions and multimedia demos to make sure they have a solid foundation before they approach their first provider.
• Survey design. Working with you to define your program objectives, we design online surveys to help you measure the effectiveness of each session. We can also provide follow-up quizzes for employee programs, to measure retention and reinforce content.
• Database reporting. For every program, we provide and maintain a database of participation, survey results, and retention measures. From this data, we will provide you with timely reports. We can always give you real-time, anytime access to our customized management reporting systems. You'll know which presenters, which representatives, which days, which times product the best results.

Whether you are interested in a Virtual Medical Lecture, a Product Launch program, one of our ready-made sales courses, or developing a specialized course for your particular requirements, we can help.

For more information about any of our products or services, or to discuss your needs with a Distance Learning Providers consultant, send email or call Toll Free 1-877-872-4697.